Your 24/7 teammate

AI Agent

A trained AI agent that understands your availability, your pricing and your policies — and can take action: reply to guests, draft quotes, flag exceptions.

Get started Book a demo

Night shift

02:14

Hi — do you have anything for 2 adults, Jul 14–19? Saw the Caldera Suite.

Yes — it's available those dates (€249/night, sea view). Want me to send a full quote?

Please — [email protected]

Quote sent to [email protected]. Held 24h — no card needed yet.

OTA messages

03:40

Booking.com: Guest asking about late check-in at 02:00 — is this possible?

Late check-in is available until 03:00. A €35 fee applies (per your policy). Confirming to guest now.

Thanks — please reply directly on the platform.

Done. Reply sent on Booking.com. No escalation needed.

Your Consult

04:02

The AC in room 204 is making a loud noise. Can someone check it tonight?

Maintenance ticket logged for room 204 (AC noise · priority: urgent). Duty team has been paged.

⚑ Ticket #204-AC · duty manager CC'd · status: in progress

Audit & control

Always

Every AI action is logged with timestamp, confidence, data sources and final reply text.

You can override, edit or retract any AI response from the dashboard.

AI never quotes prices outside your live inventory. Guardrails enforced server-side.

62%: of after-hours enquiries closed by AI
0: hallucinated rates or policies
14: languages, same tone-of-voice

AI data sources — live

Room inventory

24 units · real-time

Connected

Rate plans

8 active, 3 seasonal

Connected

Policies

v3.2 · 12 rules

Connected

Guest profiles

1,842 in CRM

Connected

External URLs

Not permitted

Blocked

Invented prices

Not possible

Blocked

Grounded AI

It knows your rates. It can't invent them.

booking-now.gr's AI Agent isn't a chatbot. It's a grounded teammate with access to your live inventory, your actual pricing, and your policies — with tight guardrails you control. It drafts quotes in EN/EL/ES/FR, replies to OTA messages, and escalates anything it isn't sure about. It never invents a rate, it never books over capacity, and it signs off before it hands the guest back to a human.

Quotes from live inventory only — no hallucinated prices
Policies enforced server-side, not just in the prompt
Full audit log: every AI reply, every data source used

Night shift timeline

62% of after-hours enquiries — closed before you wake up.

The AI runs on your stack after hours, handling routine enquiries, OTA message threads and quote requests. Anything outside its guardrails is drafted, flagged and waiting for your approval in the morning.

14 languages · same brand voice · zero drift

Night shift log · tonight Running

02:14

Enquiry in Spanish, suite for 3 nights

Quote drafted, availability checked, reply sent in Spanish. Manager sees it with morning coffee.

03:40

OTA message about late check-in

Policy quoted correctly, confirmation issued, no escalation needed.

04:02

Unusual request, AI escalates

Pet-friendly villa? AI doesn't guess — drafts options, flags for human approval.

Morning summary will be in your inbox at 07:00

All capabilities

Grounded in your data

Uses your live inventory, policies and pricing.

Always on

Handles after-hours enquiries in EN, EL and more. Your guests are always serviced.

Action-ready

Creates drafts for quotes, replies and bookings for you to approve.

Trained to help

Hands on experience, scope, tone and training to be a real assistant, not just a chat bot.

Before vs. after

What changes on Monday morning.

Without booking-now.gr

With booking-now.gr

Night-shift enquiries answered next morning

Answered in minutes, grounded in your data

Generic chatbot invents prices

AI quotes from live inventory, never fabricates

Tone-of-voice shifts per agent

One brand voice across every language

No audit trail of what AI said

Full audit log with guardrails and overrides

Works with the rest of booking-now.gr.

Every module shares availability, guests and revenue — no double-bookings, no duct-tape.

Hotels & Villas Car & Bike Rentals Transfers Experiences & Tours Booking Engine

Ready to upgrade your business?

Time to setup

30 min

From sign-up to your first booking within less than half an hour.

Intuitive interface

A simple yet powerful onboarding wizard — zero training required.
In your language

Greek, English, and many more. We speak your language.
We migrate for you

No time to move your data? Let us bring you into the family.
Customer care that cares

Real humans, fast replies. Our team is always happy to help.

Go live today Talk to a human

No credit card · 5-minute application